Contact Us For More Questions

(925) 393 7171

What are our safety procedures regarding Covid 19?
We have a rigorous regimen to disinfect all high-touch surfaces between games. In addition, since scientists say that most COVID cases come from transmission through the air of small particles rather than from surfaces, we have upgraded our air cleaning system to include a NASA-developed UV filter to disinfect the air that circulates in our rooms.
What else do we ask of the players?
We ask that you stay home when you are sick. We request that each person in your group wear a face mask and begin the game with washed or sanitized hands. To keep you safe, we request you do not drink alcohol or take drugs before or during your session. There is a standard waiver to fill out for each player. We hope you will complete it at home before arriving.
Will I play with other people?
All of our games are private and have a minimum number of players needed, so that you can enjoy the experience with your group only
Why is There a Minimum Number of Players?
We want you to have the best experience possible, so we suggest that you bring a group that has the minimum number of players needed to complete the challenges. Without the minimum number of players, it may be difficult to succeed in the game.
No, your safety is our highest priority, so we do not really lock you in the room. You are free to step out for emergencies, the bathroom, etc. Our bathroom is much nicer than those medieval Priveys. And way easier than going while wearing a space suit, diving suit or a suit of armor.
Nope, the timer will continue to run if a player steps out of the room. Because our games are booked in advance for each group, we must stick to the game’s time limit.
Please arrive 10 to 15 minutes prior to your game start time. Games will begin exactly at their start times. We don't want you to miss any of the fun!
We understand that plans change, so reservations can be cancelled up to 48 hours before your game for a full refund! Give us a call or click “Manage This Booking” in your confirmation email to cancel.
If you're running late...We will do our best to accommodate you. For example, if you're 5 minutes late, you may lose just 5 minutesof game time. If too much time has passed, and a booking directly follows your time slot, we may offeryou a later slot that day if it is available. Because our games are typically booked several days in advance wemay not be able to fit you in the same day. but if there is a way to reschedule we will try to find you a new spot. If you need to reschedule...Please give us a call (925)-393-7171 if your game time is in less than 72 hours. Cancellations within less than 72 hours are not refunded.
Definitely. We welcome participants aged 10 and up. An adult must be present in the room with participants under age 15. Anyone under 18 must have a waiver signed by a parent or guardian.
There are a few tips we can offer: A VR escape room is an active experience, so dress in layers and light, comfortable clothing. Make sure to wear closed-toed shoes (no flip-flops) for safety reasons Sometimes, large glasses cannot fit into the headset. Most glasses are fine, but if you are able to wear contact lenses, please do so. Hair must also fit in a headset, so wearing hair down may be more comfortable than ponytails, etc.
We ask that no food or drink is taken into the game rooms. Snacks and drinks can be purchased and consumed in our lobby. Also, our water fountain has a water bottle filler.
Anyone who likes a challenge! If you're into creative and collaborative puzzle solving, an Escape Room is a great idea for Birthday Parties, Family Outings, Corportate Team Builders, or just an Adventure with Friends.
Yes! We love to support local schools and bonafied 501c3 non-profit organizations. See our Fundraisers Page to get started!


1948 Mount Diablo Blvd
Walnut Creek, CA 94597

  • Friday 10AM - 11:30PM
  • Saturday 10AM - 11:30PM
  • Sunday 10AM - 10:30PM
  • Monday Closed
  • Tuesday 1 - 10PM
  • Wednesday 1 - 10PM
  • Thursday 1 - 10PM

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